Overview
There could be a number of reasons as to why this is occurring. If you ever experience any sort of messaging errors, please don’t hesitate to reach out to support right away. In the interim, you may also check the status page to verify whether an outage is causing the issue.
Troubleshooting
- Clear your browser cache.
- Log out of Text Groove, and log back in.
- Check if "Hide Message from Text Groove Interface" is active on your keyword contest.
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