Overview:
Want to include a link in your message? That’s totally fine. But if you use a public URL shortener like Bitly or TinyURL, you’re risking message deliverability.
Why Public Shorteners Get Blocked:
Carriers often flag messages with public shorteners as spam - even if the message is legitimate. That’s because bad actors use them to hide phishing links or redirect to suspicious sites.
? Result: Your message might never make it to your audience.
Recommended Practice
For the best message deliverability and carrier compliance, we recommend using either:
Text Groove’s built-in URL Shortener App, or
Your own branded URL (yourdomain.com/contest)
✅ Boosts deliverability
✅ Builds trust with branded links
✅ Follows carrier-approved best practices
Avoid public shorteners like Bitly or TinyURL. Instead, head to your dashboard to install the URL Shortener App - it only takes a few seconds and ensures your links are formatted the right way from the start.
? Need a hand?
We’ve got you. Reach out anytime at support@textgroove.com.w
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