The Polling App

Overview

The Polling App is perfect for live on-air interaction. Use it to ask your audience a question and get real-time results. It's fun, fast, and keeps listeners engaged.

Note: Each phone number can vote once per poll.

How to Add the Polling App

1. Go to the App Directory in your Text Groove dashboard.
   
   

2. Add the Polling App.
   
   

3. Once installed, you’ll find it in the left-hand menu under Apps.
   
   

4. Click the Polling App to open it.
   
   

[SCREENSHOT]

How to Create a Poll

1. Click the green + Add Poll button.
   
   

2. Fill out each section on the left. On the right, you’ll find descriptions for each setting.
   
   

Here’s what each field does:

Name of Poll
 Name it clearly so your team knows what it’s for.

Assign to Sender
 Pick the number you want to use for incoming responses. This dropdown will show available options only.

Mark Incoming Messages as Read
 Poll responses will be marked as read in your Main Sender Window.

Disable Instant Incoming Messages
 Use this if you don’t want your inbox to update live with every vote.

Hide Messages from Interface
 Hide poll responses from listener profiles under that number.

Disable External Notifications
 Prevents responses from triggering any email alerts or webhook actions.

Choose Your Poll Type

Keyword Poll

Listeners send a keyword followed by their answer. New answers get tracked automatically.

Example:
 You ask: “Text Vote and tell us your favourite Top 40 artist (one word only).”
 A listener texts: Vote Taylor
 “Taylor” becomes a tracked answer in your poll.

Other examples:
 Vote Drake
 Vote Beyoncé
 Vote Doja

This method accepts unlimited answer options.

Option Poll

You define the possible answers ahead of time. Listeners must choose from those options.

Example:
 You want to know who’s the current pop favourite. Set the options as:

• Drake
  
  

• Taylor
  
  

• Beyoncé
  
  

• Doja
  
  

Listeners vote by texting one of those words.

Autoreply Message
 This is the message listeners will get after submitting a valid vote.

Once your poll is ready, click Create Poll to launch it.

Note: You can edit a poll anytime by clicking Edit Poll beside its name.

Viewing Poll Results

Click the green View Results icon beside your poll to see real-time voting data as it comes in.

Disabling or Deleting a Poll

When you’re finished with a poll:

• Click Disable (yellow button) to stop collecting responses.
  
  

• Click Delete Poll (red button) to remove it entirely.
  
  

Polls will keep collecting messages unless they’re turned off.

Need a hand?
We’ve got you. Reach out anytime at support@textgroove.com.