Text Clubs

Overview

Text Clubs let you send mass messages to a group of listeners who opt in by texting a keyword to your station’s number. This helps you stay compliant with the FCC's Telephone Consumer Protection Act (TCPA) and avoid penalties.

Each station can create as many Text Clubs as needed. There’s no limit to how many members each club can have.

Text Clubs are one-way messaging only. Members can’t message each other. If someone replies to a message you send, their response will show up in your Main Sender Window inbox.

How Text Clubs Work

Once someone texts your chosen keyword to your number, Text Groove sends a confirmation message. They must reply YES to join the club. Once subscribed, they’ll receive future messages sent to that club.

Text Groove takes care of reconfirming listener consent every 18 months, so you don’t have to.

How to Set Up a Text Club

To start a club, you’ll need:

• A keyword that listeners will text to join
  
  

• The maximum number of messages you plan to send monthly (we usually suggest 12)
  
  

• A website or contact email to use for HELP replies
  
  

When you're ready, email support@textgroove.com with the subject line:
 [Your Station Call Letters] Text Club Activation

Include:

• Name of the Text Club (e.g., "CALLs Text Club" or "News Alerts")
  
  

• Your chosen keyword
  
  

• Station website or brand URL
  
  

• Contact email for HELP replies
  
  

• Maximum monthly message limit
  
  

We can typically activate your first Text Club within 1–2 business days.

Create More Text Clubs

Once your first club is live, you can create more yourself:

1. Go to Left Side Menu > Apps > Text Club
   
   

2. Click the green + Create Club button
   
   

3. Fill in the required details and save
   
   

Building Your Text Club

To grow your list, ask listeners to text your keyword to your number. This triggers a Double Opt-In message asking them to confirm by replying YES. It also tells them how many texts to expect monthly.

Try adding this call to action in your:

• Station signature
  
  

• Auto replies
  
  

• Keyword auto responders
  
  

For example:
 “Thanks for texting. Reply JOIN to subscribe to our Text Club for updates.”

Compliance and Ongoing Consent

Once a listener opts in, you can send messages as part of your campaign. Text Groove will handle the 18-month reconfirmation process automatically to keep you compliant.

Messaging Text Clubs

Messages must follow a few rules:

• Maximum of 160 characters
  
  

• No MMS (images, audio, video, or GIFs)
  
  

• Each message will automatically include "Txt STOP to opt-out"
  
  

• If your message includes a link, “Msg&Data rates apply.” will also be added
  
  

These built-in compliance features help ensure your messages reach your listeners without issues.

Sending a Message in Text Clubs

1. Go to Left Side Menu > Apps > Text Club
   
   

2. Click the green SMS icon beside the club you want to message
   
   

[SCREENSHOT]

On the next screen:

• Type your message in the Message Box
  
  

• Preview your message and see the character count
  
  

• Click the blue Send Message to Text Club button to send it
  
  

To schedule a message:

1. Click the Schedule Message tab at the top
   
   

2. Choose your send date and time
   
   

3. Write your message, then click Schedule
   
   

Viewing Sent and Scheduled Messages

1. On the main Text Club page, click the grey Calendar icon beside your club
   
   

2. Use the tabs at the top to switch between:
   
   

   • Sent Campaigns – shows send date, message, and number of recipients
     
     

   • Scheduled Campaigns – shows planned send time, message content, and status
     
     

You can also cancel a scheduled message here by deleting it.

Modify a Text Club

To make changes to a club:

1. Click the yellow Modify Text Club icon
   
   

2. Update any field you need:
   
   

   • Club name
     
     

   • Keyword
     
     

   • Website or brand URL
     
     

   • Contact email
     
     

   • Message cap
     
     

   • Terms and Conditions URL
     
     

3. Click Save to apply changes
   
   

View Subscribed Members

To see who’s joined a club:

1. Click the blue Members icon beside the club
   
   

2. View members by name, email, or join date
   
   

3. Use search or filters to find contacts, or remove them from the list
   

[SCREENSHOT]

Click the blue Download Subscriber List button to export a .CSV of your club members. You can open this file in Excel or Google Sheets.

Need a hand?
We’ve got you. Reach out anytime at support@textgroove.com.