Overview

Yes! Account Users and Admins have the permissions to import existing contact lists into the Text Groove Text Club App. 

**It is important to note that the contacts you are importing must have already double opted-in to be a part of your Text Club - to receive mass market text messages from your brand/station/number. There is an option to Require Opt-in During Import (explained in step 4) if you want to ensure everyone has the chance to opt-in as you assemble your Text Club in our platform. For more information, check out our Knowledge Base article on Text Clubs HERE. 

How to Import Contacts to Text Clubs

1. Take your number list and copy it into a new sheet so that you are left only with the phone numbers and nothing else.
2. Find and replace (remove) any symbols like dashes, parenthesis, periods, etc. so that you are left with only digits.
3. Add a 1 to the beginning of each number, this will make every number 11 digits instead of 10. **You can use a function here to save time, if you like, just make sure the number list is plain text with no embedded functions before exporting.**
4. Scroll through your list and make sure every number is 11 digits, some numbers in your list may have already been formatted with a 1 in the beginning leading to duplicates like 112345678999. Make sure these are corrected by removing the duplicate 1.
5. Once every number is correctly formatted, select your entire list and remove all duplicates.
6. Finally, add a row to the top of the column and label it mobile_number
7. You should now be left with a single column of 11 digit numbers, all under a mobile_number header.
8. Once this is done, export to CSV.

1. Select a Sender and navigate to the Text Club app in the lefthand sidebar of the platform.
2. Find the club you wish to import to and click the import icon (3rd from the right) under the Options column
3. Click Choose File and select your prepped CSV.
4. You can check Require Opt-in During Import to send a double opt-in message to the contacts once they are imported into your Text Club. This ensures no one receives messages from your Text Club without their consent. 
5. You can check Send Welcome Text after Import. This will send the Custom Welcome Message to your imported contacts if you have that set up for the Text Club 
   • To set up a Custom Welcome Message: Text Clubs > Edit Text Club > Custom Welcome Message
6. Click Import.
7. The import status will update in chunks of 25 (e.g. 75 of 589 rows imported). If the total amount of rows is not divisible by 25, the status will stop at whichever 25-divisible number is closest to the total number of rows (e.g. 575 of 589 rows imported). Either way, you will know the import is finished when the status stops updating.
8. You can verify your import by navigating back to the Text Club app and clicking Subscribed Members (3rd from the left) and sorting by Join Date. Just as a reminder, any duplicate numbers already in your subscribed list will be overwritten during the import, so the amount of imported numbers may not directly align with the number in your CSV.