Block or Unblock a Contact

Overview

Sometimes, a contact needs to be temporarily removed from your inbox. Blocking hides their messages from your main sender window and places them in a hidden view called the quarantine window. You can unblock them at any time.

Blocking a Contact

1. In the Main Sender Window, go to the Inbox View.
   
   

2. Hover over the contact’s most recent message.
   
   

3. Click the Block Profile icon.
   
   

? The contact’s message will disappear from your inbox after the page refreshes.

Unblocking a Contact

1. At the top of the Profiles Panel, click the Show/Hide Blocked icon.
   
   

2. Find the contact you want to unblock.
   
   

3. Click the Unblock Profile button next to their name.
   
   

? When you return to the inbox or click the red Show/Hide Blocked icon again, the contact will reappear in your inbox.

? Need a hand?
 We’ve got you. Reach out anytime at support@textgroove.com.